What do I do if my check is Lost, Stolen, or Expired?

What do I do if my check is Lost, Stolen, or Expired?

Did you know?   According to the Social Security Administration, physical checks are 16 times more likely to be lost or stolen compared to electronic payments?

If you have not received your check and have waited fifteen (15) business days from the date the check was originally mailed, please complete the attached Lost Check Affidavit (attached below) and return to Urban:

Urban Oil and Gas Group, LLC
Attn: Revenue Department
1000 E 14th Street, Suite 300
Plano, TX 75074
Email: do@uogg.com

Urban will verify the status of your check with our Accounting Department and stop payment if the check is still outstanding. The funds will then be reissued under a new check number in accordance with our pay policy.  Funds from your expired, lost, or stolen check will be added to your next royalty payment and may include funds for current payment.   A separate check is not reissued.  Please allow up to 60 days for your Lost Check Affidavit to be processed. 

Urban offers Direct Deposit, which helps mitigate fraud due to lost, expired, or stolen checks. Urban encourages all owners to sign up for direct deposit to avoid these situations. Please complete and return the Direct Deposit Form along with a Voided Check.

If your check is over 90 days old, it will not be honored. Urban is not responsible for any fees you may incur from your bank by attempting to present a Stale Dated Check for payment.


    • Related Articles

    • Why Haven't I Received my Check?

      Owners will not receive a check if the account balance has not reached the minimum payment threshold of $100, unless directed otherwise by State statutes. To see if you received a check, please sign up for EnergyLink. If EnergyLink shows you received ...

    • How Do I Sign Up For Direct Deposit?

      Urban is pleased to offer our interest owners the option to participate in our Direct Deposit Program. Your participation in this program allows you to receive your royalty payments through Electronic Funds Transfer (EFT). Direct Deposit Benefits: No ...

    • Why does my royalty check amount vary?

      Various factors will affect your royalty check, including: Fluctuating commodity prices Normal production volume declines Operational issues that may affect production volumes Volume or price revisions may require prior period adjustments (PPAs). If ...

    • How Do I Access my Check Detail?

      Urban now provides an electronic copy of your Revenue Statements on a secure website called EnergyLink. This easy to use system is free and will allow you to access, manage, and print your Revenue Payments online. If you are registered with ...

    • Do you withhold Federal taxes from my check?

      Urban does not withhold Federal taxes from your check, unless required by Federal Statute. You may be subject to backup withholding and the payer must withhold at a flat 24% rate when: You don't give the payer your TIN in the required manner. The IRS ...